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Help Desk Technician

Help Desk Technician

Department: Information Technology

2024-2025 Academic Year

Job Description

 The Help Desk Technician provides front-line support to inbound requests and will conduct initial troubleshooting on a wide range of technology issues.  Technicians will dedicate time on phone and web or email requests and will escalate unresolved requests to higher tiers.  This position will require On-site Help Desk Window and printer support.

Supervisor

Matt Nicklas
nicklas@msoe.edu
414-277-2627

Disclaimer: Student employment is only available to MSOE students. To qualify for student employment during the academic year, you are required to be registered for at least six undergraduate credits or three graduate credits during each term of the academic year.

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Personal Information

Work Availability Schedule

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