Audio Visual Services supports teaching, learning, and collaboration by providing innovative classroom, presentation, and event technology resources and services to our staff, faculty, and students.

Services include the following:

• Classroom & meeting space technology support, including personal instruction about how to operate installed and/or portable AV equipment for classes and small groups
• Event technology support for approved campus events, including presentations, conferences, meetings, and performances
• AV equipment rentals for classes, meetings, and approved events
• Service and repair to AV equipment in classrooms, meetings rooms, and event spaces
• New AV installations and upgrades for approved projects and yearly maintenance, based on quarterly classroom reviews & user feedback
   

Classroom Equipment Checkout
AV services has a variety of equipment available to check out for classroom use, including document cameras, DVD players, and other AV items that are not permanently installed in all classrooms.

All classroom equipment requests must be made at least 72 hours in advance. To make a request, email Helpdesk@msoe.edu with the subject AV Services. Please specify what equipment is needed, which building/room, date, and start/end time of the class.

Events

All event technology must be coordinated through 25Live, MSOE’s event reservation system. Requests for events that occur during normal business hours (Monday-Friday 8am-5pm) must be made at least five days prior to the event. For weekend events, night events, or events that require extensive AV setups, please submit your request at least two weeks in advance. All event technology requests are subject to approval. Event services include:

• Setup/tear down of event technology (speaker systems, microphones, projector displays, etc)
• Sound and video checks on the day of the event
• Option to request an AV technician onsite to kick off and/or operate AV technology during events

Students interested in hosting an event should contact Student Life for guidance in using 25Live for event coordination, room reservations, and event AV requests.

Reporting AV Issues

In the case of an AV technology issue or malfunction in a classroom, meeting room, or event space, please email the IT Helpdesk (Helpdesk@msoe.edu) or call the IT Helpdesk line at (414) 277-7288. We will work to resolve the issue as quickly as possible.